Company profile

• A team of professionals: security officers and employees from Rapid Action Teams, video surveillance and remote control operators, technical service specialists, motivated and experienced personnel directly at the facilities.
• Prompt and timely response to a call, power support from mobile groups.
• A modern fleet of branded and equipped with special signals vehicles (Toyota Corolla, Renault Duster, Volkswagen Transporter).
• Minimum rotation of security guards at the facilities. Representative appearance of the security guards.
• 25 years of experience in providing security services.
• Over 700 commercial and industrial facilities under guard.
• Representative offices in the regions of Ukraine (Kyiv, Lviv, Kharkiv, Odessa and others).
• Best price for quality service (individual approach to pricing).
• Short deadlines for taking the facility under guard, the possibility of replacement, rotation of personnel.
• Expert assessment regarding safety level at the facilities and provision of conclusions regarding factors that negatively affect safety, recommendations.
• Comprehensive solutions to security issues: qualified guards + modern technical security equipment.
• Quality control of services through unscheduled inspections and technical equipment.
• Expert management and control over the work of security guards by a curator, constant communication with a customer representative to improve the level of services.
• Providing comprehensive functionality at the posts. Organization of access control and on-site regime, car parking, theft prevention, maintaining order, patrolling the adjacent territory.
• Full-fledged equipment of security guards with technical means: handheld radio stations, metal detectors, video recorders, etc., protective equipment and weapons.
• Regular staff development. Own training centre.
• Professional activity insurance and liability for each object.
• Competent legal support and cooperation with law enforcement agencies.
• ISO 9001: 2015 certified for service quality and compliance with international standards.

Our company is a security concept developer and a security operator of the largest malls (shopping & entertainment centers of Ukraine): "Riviera" (Odessa, total sales area is 86 000 square meters), "Dream Town" (Kiev, total sales area is more than 165 000 square meters), the shopping center Globus (Kiev, total area is over 39,000 square meters), Republic (Kiev, total area is about 300,000 square meters). An important feature is the company's experience in organization of security system for all working stages of the mall including start-up phase, as well as providing security to object sites during their construction phase.

Our goal is to analyze the problem and provide the best solution to guarantee protection, confidence and peace of mind for each Client.

Our pricing policy is economically reasonable. We provide individual Clients with discounts for security services, as well as for the installed equipment and maintenance.

Respect and trust of the Client is the highest criterion for us. All information received from you will always be Confidential for us.

Structure and Personnel of TOPGUARD Company

TOPGUARD Company consists of the following Departments:

• Physical Protection Department;
• Close Protection Department;
• HR Department;
• Training Center;
• Technical Department;
• Legal Department;
• Administration;
• Department of IT and Information security;
• Transportation Department.

Our  managers have at least five years of practical experience at senior positions in defense and law enforcement agencies, legal education. They are annually certified in the company

Before employment our future security managers pass a professional  selection using modern methods of psychological testing, as well as training in TOPGUARD training center.

Basic program includes:

• The legal course of private security activities;
• Organization of protection of objects;
• Technical means of protection, means of communication and types of non-lethal weapons, the use of the means;
• Technical and psychological skills of professional communication, administration, business etiquette, observation, memorization;
• Physical training (set of exercises and techniques), self-defense;
• First aid and the basics of reanimation;
• Tactics and practice course for employees to prevent terrorist acts and how to act in  case of mass riots, fire, raider attacks and so on;
• Practice course to keep order in the mass events;
• Detective technologies and techniques used in security activities.

TopGuard Training Centre has no analogues in Ukraine. TopGuard Training Centre provides professional courses: special sports training, martial arts, special weapons training, extreme driving, anti-terror, conflict and stress psychology, medical and legal training. All these disciplines help graduates of our training center to become winners of the most prestigious Ukrainian and international  competitions of security professionals.

The success of our Company is a mix of professional personnel policy and advanced protection technologies.

Quality Control of Security Services

The company pays much attention to quality of security servises.

First of all, TopGuard inspection team controls the object’s security team day and night. For this purpose we use patrol crews, radio and telephone monitoring. In case of sudden ilness of any security officer or emergency at the facility, TOPGUARD inspection team has the ability to immediately replace the guard or enhance the object’s security team.

Another effective quality control method of TOPGUARD Company is a special questioning of our clients. Filling the questionnaire the client evaluates the level of quality of the services provided and the degree of security. The client can add additional comments to the questionnaire This approach allows us to work individually with each customer and improve the level of services.