Over 6 years of reliability: how TopGuard ensures the security of the METRO network across Ukraine
The Scale of Trust Instead of Words
In the field of physical security, a reputation is not created by promotional promises — it is built by years of stable operations on real sites. This is precisely the case in the partnership history between TopGuard and the METRO chain — one of the largest retail operators in the country.
Today, TopGuard secures 17 METRO shopping centers across nine regions of Ukraine — from Odesa in the south to Lviv in the west. The total area of protected facilities exceeds 256,000 m².
Nationwide Geographical Coverage
The cooperation between TopGuard and METRO began in February 2019 with the security of 11 shopping centers in southern Ukraine. In August 2022, amidst the full-scale war, an additional 6 METRO shopping centers in the western part of the country were added to TopGuard's area of responsibility.
Today, the chain's facilities under TopGuard's protection are located in the Ivano-Frankivsk, Mykolaiv, Odesa, Kharkiv, Zaporizhzhia, Dnipropetrovsk, Lviv, Chernivtsi, Rivne, and Vinnytsia regions. Such geography requires TopGuard to provide not just a local security presence, but a well-coordinated security management system on a national scale — with uniform operational standards regardless of the region or distance to the site.
Why a Large-Scale Chain Chooses a Single Security Provider
For a retail chain of this level, the primary challenge is not securing a single store, but ensuring the exact same standard of safety across dozens of facilities simultaneously. Each METRO shopping center involves a massive flow of visitors, constant movement of goods, warehouse logistics, and the need for an immediate response to any non-standard situation.
TopGuard resolves this task through a unified physical security management system: clear operational protocols at each site, rigorous quality control, seamless coordination between locations, and the ability to quickly scale up the security presence according to the chain's needs — as demonstrated in 2022 when the number of protected facilities grew despite the challenging wartime conditions.
What METRO Highlights in TopGuard's Work
The management of METRO officially recognized TopGuard's work with a letter of appreciation. The document emphasizes the professionally organized security of the facilities, effective protection against unlawful actions, and the proper fulfillment of official duties by the company's employees.
Special attention in the letter is given to the personal qualities of the team — the professionalism, courage, competence, and high level of training of the security guards. METRO management highly recommends TopGuard as a responsible and reliable partner for long-term cooperation in the field of guard services and security.
What This Means for Business
The experience of working with METRO demonstrates TopGuard's key advantage — the ability to ensure stable security for a large-scale network of facilities in various regions of the country without a drop in quality at any single location.
If a security system operates effectively across 17 facilities simultaneously in nine regions, including during the active phase of the war, it is fully capable of providing reliable protection for other networks and companies with a distributed structure — retail chains, logistics operators, or manufacturing enterprises with multiple locations.
TopGuard — Over 25 Years of Professional Security
Since 1997, TopGuard has been providing physical security and comprehensive safety solutions for Ukrainian and international businesses. Today, the company operates nationwide, securing retail networks, business centers, manufacturing plants, logistics complexes, and large-scale events.
The reliability of a network partner is proven not by a single facility, but by the ability to maintain the highest standard across dozens of locations simultaneously. This is precisely what TopGuard's long-term partnership with METRO demonstrates.
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