Security Company «TopGuard Security»

«TopGuard Security» — professional security. The company was officially founded in 1997 by professional bodyguards. The total staff numbers over 2,500 employees. The «TopGuard Security» company is certified according to the international «ISO 9001» standard and is among the TOP 5 taxpayers in Ukraine in the fields of safety and security.

On a professional level, «TopGuard» is officially recognized as:

• Company of the Year 2018
• Guarantor Company in 2021 and 2023
• The company is certified according to the ISO 9001 international standard

OUR KEY BENEFITS:

• A team of professionals: security officers and employees from Rapid Action Teams, video surveillance and remote control operators, technical service specialists, motivated and experienced personnel directly at the facilities.
• Prompt and timely response to a call, power support from mobile groups.
• A modern fleet of branded and equipped with special signals vehicles (Toyota Corolla, Renault Duster, Volkswagen Transporter).
• Minimum rotation of security guards at the facilities. Representative appearance of the security guards.
• 25 years of experience in providing security services.
• Over 700 commercial and industrial facilities under guard.
• Representative offices in the regions of Ukraine (Kyiv, Lviv, Kharkiv, Odessa and others).
• Best price for quality service (individual approach to pricing).
• Short deadlines for taking the facility under guard, the possibility of replacement, rotation of personnel.
• Expert assessment regarding safety level at the facilities and provision of conclusions regarding factors that negatively affect safety, recommendations.
• Comprehensive solutions to security issues: qualified guards + modern technical security equipment.
• Quality control of services through unscheduled inspections and technical equipment.
• Expert management and control over the work of security guards by a curator, constant communication with a customer representative to improve the level of services.
• Providing comprehensive functionality at the posts. Organization of access control and on-site regime, car parking, theft prevention, maintaining order, patrolling the adjacent territory.
• Full-fledged equipment of security guards with technical means: handheld radio stations, metal detectors, video recorders, etc., protective equipment and weapons.
• Regular staff development. Own training centre.
• Professional activity insurance and liability for each object.
• Competent legal support and cooperation with law enforcement agencies.
• ISO 9001: 2015 certified for service quality and compliance with international standards.

The total value of facilities guarded by the «TopGuard» group of companies is over $2.4 billion!

The «TopGuard» security company has been operating in the security and protection services market in Ukraine for over 20 years. Our license , series AE No. 526974, dated April 21, 2015.

The basis of the personnel structure consists of specialists with professional qualifications and experience in the Armed Forces of Ukraine and law enforcement agencies of Ukraine. The true golden asset of our company is the special forces officers who gained combat experience in the ATO in eastern Ukraine and instructors who underwent special training in the State of Israel, which is confirmed by international diplomas and certificates.

The «TopGuard» company is the only non-governmental structure in Ukraine whose professionals are trusted to ensure the security of top officials in world politics. Our bodyguards ensured the security during the visits to Ukraine of Israeli President Moshe Katsav, US Secretary of State Madeleine Albright, Polish President Aleksander Kwasniewski, New York Mayor Rudolph Giuliani, and many high-ranking officials. The «TopGuard» company maintains close partnerships with the Security Service of Ukraine (SBU), the Ministry of Internal Affairs (MIA), the Department of State Security of Ukraine (UDO), and the security services of foreign embassies.

• The protection of objects of all types of ownership;
• Personal protection ;
• Protection of public events ;
• VIP services ;
• Technical services ;
• Legal services ;
• Rental of vehicles with a driver, car rental ;
• Educational and training courses for bodyguards ;
• Information services ;
• Special services for object security .

The entire list of our services is available in the " security services " section of the website.

Among other things, TopGuard is the developer of the security concept and the security operator in the largest shopping and entertainment centers in Ukraine: SEC «Riviera» (Odessa — total retail area is 86,000 sq.m.), SEC «Dream Town» (Kyiv — total retail area over 165,000 sq.m.), SEC Globus (Kyiv — total area over 39,000 sq.m.), SEC Respublika (Kyiv — total area about 300,000 sq.m.). An important feature is the company's experience in organizing a security system both for commissioned areas, including the start-up stage, and for security of sites during the construction phase of facilities.

Our goal is to understand the problem and provide an optimal solution to each client, ensuring maximum protection, confidence, and peace of mind. Our company pursues an economically justified policy of prices for security services , providing individual customers with discounts on services, as well as on installed equipment and work performed.

Respect and trust of the client is the highest criterion for us. We may part ways or work together for a long time, but our attitude to the information received from you will be the same — «confidential» .

Today, the structure of our company consists of the following departments:

• Physical Protection Department and Close Protection Department;
• HR Department and Training Center;
• Technical, Legal, and Administrative Departments;
• IT and Information Security Department;
• Transportation Department.

The management of the security departments has at least five years of experience in senior management positions in law enforcement agencies, valuable practical experience, legal education, and annually undergoes personal certification within our company.

Upon hiring, potential employees undergo a preliminary aptitude selection using modern psychological testing techniques, as well as training in the «TopGuard» training center . The basic security guard training course includes:

• Legal foundations of private security activities;
• Organization of facility security;
• Technical security equipment, communication equipment, and types of special equipment, their application;
• Technical and psychological skills of professional communication, administration, business etiquette, observation, memorization;
• Physical training (a set of exercises and techniques), self-defense;
• First aid and basics of resuscitation;
• Tactics and practical actions of employees to prevent terrorist acts, in cases of mass riots, fires, raider attacks, etc.;
• Ensuring order during mass events;
• Forensic methods used in security activities.

The «TopGuard» training center has no analogues in Ukraine: special sports training, hand-to-hand combat, special shooting training, extreme driving, anti-terror, conflictology, and stress psychology, medical and legal training. The key to the success of our company is determined by professional personnel work combined with advanced security technologies.

Particular importance in the company is given to the quality control of the services provided. First of all, the guarded facilities are monitored around the clock by the «TopGuard Inspectorate Service» . Patrol crews, radio, and telephone monitoring are used for this. In the event of an illness of a security guard or an emergency at a facility, the «TopGuard Inspectorate Service» has the ability to immediately replace the employee or reinforce the security post.

The second effective method is a special survey of our Customers. By filling out a questionnaire, the client evaluates the level of provision of security services and the degree of their safety, as well as indicates additional wishes. This approach allows us to work individually with each Customer and improve security services.