Over 16 years of trust: how TopGuard ensures the security of one of Ukraine's largest shopping malls — Dream
When security is measured not by words, but by years of cooperation
In the field of physical security, there is a simple quality criterion — and it's not presentations, advertising slogans, or loud statements. The best indicator of professionalism is years of client trust.
That is why the history of cooperation between TopGuard and Dream Mall is special. Since 2010, the TopGuard team has been providing physical security for one of the most famous shopping and entertainment centers in Ukraine, and as of today, this cooperation has lasted for over 16 years.
Dream — one of the symbols of modern Kyiv
Dream Mall is much more than a shopping center. It is one of the most famous public spaces in the capital, which has become part of the history of several generations of Kyiv residents.
The facility occupies over 160,000 m² of commercial space and receives up to 100,000 visitors daily. There are over 400 stores, dozens of restaurants and food outlets, sports and entertainment complexes, a cinema, children's spaces, a rollerodrome, an ice arena, as well as concert and event venues.
It is here that world-famous brands are represented — H&M, Zara, Pull&Bear, Bershka, Adidas, New Balance, Samsung, Under Armour, Marc O'Polo, and many other international companies. For thousands of people, Dream has become a place for meetings, shopping, recreation, and family leisure, and for business — one of the most successful shopping centers in Ukraine.
Security of a big city inside one facility
In fact, Dream lives and functions every day like a separate small city: visitors, store employees, contractors, tenants, technical personnel, and guests of events and concerts are here simultaneously.
Managing the security of such a facility requires a systematic approach and constant control — which is why the TopGuard team has borne this responsibility for over a decade and a half.
What TopGuard provides at the facility
The Dream security system is built on several levels. A professional team of security guards provides physical presence and constant control of the situation on the facility's territory 24 hours a day. Modern access control systems allow efficient management of personnel and contractor flows, and a multi-level video surveillance system helps quickly identify potential risks and promptly respond to incidents.
Along with this, the TopGuard team daily solves a whole range of live, seemingly imperceptible tasks: localizes conflict situations, helps visitors, searches for lost children, supports the elderly, coordinates the actions of other facility services, responds to emergency situations, and provides first aid. For most visitors, this work remains invisible — and this is exactly how a professional security system should work.
Dream during the war
After the start of the full-scale invasion, the shopping center became not only a commercial facility but also turned into an important social and volunteer hub. Humanitarian initiatives, support for the military, assistance to civilians, families with children, and the elderly were implemented here.
During this difficult period, the security team continued to perform its work continuously, ensuring the stable operation of the facility and the safety of visitors.
Dream — a story of bold Ukrainian entrepreneurship
The very concept of the shopping center deserves special attention. Thanks to the vision of the owner and founder of Dream — Garik Korogodsky — Kyiv received one of the most original shopping and entertainment complexes in the country. Bright design, non-standard architectural solutions, a bold approach to space organization, and continuous development created an object that became recognizable far beyond the capital.
Dream has become an example of how creativity, entrepreneurship, and a focus on people can shape new standards for urban space.
Letter of appreciation from Dream management
The management of Dream Mall officially recognized TopGuard's work with a letter of appreciation, in which it especially emphasized the high professionalism of the team, the responsibility of employees, prompt response, stability of work, and a systematic approach to security. The letter separately notes that TopGuard demonstrates an approach to business security at the level of modern European standards.
For us, this is not just gratitude — it is confirmation that long-term client trust is the result of the daily work of thousands of our employees.
Why this case is important for business
Any business leader asks a simple question: can I entrust the security of my company to this contractor? The history of cooperation between TopGuard and Dream gives a clear answer to it.
If a security system has been successfully working for over 16 years at one of the largest shopping and entertainment centers in Ukraine, it is able to work equally effectively at other types of facilities — in shopping centers, business centers, offices, logistics complexes, warehouse and manufacturing enterprises, residential complexes, as well as at large-scale events and conferences.
TopGuard — over 25 years of professional security
Since 1997, TopGuard has been providing physical security and comprehensive security solutions for Ukrainian and international businesses. Today, the company operates throughout Ukraine and ensures the security of retail chains, office centers, manufacturing enterprises, logistics complexes, residential facilities, international events, and private clients.
Security begins with trust, and trust is formed over years. That is why Dream Mall has remained among TopGuard's clients for over 16 years.