The technology revolution in training and knowledge management of personnel for security business from the market leader

From Recruitment to Offboarding.

Today we will talk about the systematization of business processes in the security company TopGuard and why it is very important for our clients and partners.

Business related to security, safety, weapons, civil protection of people and property objects requires special attention, specialized training, a range of professional knowledge, and skills to be prepared for various situations and circumstances.

The range of services of TopGuard is very wide — from physical security of objects of any complexity to detection and elimination of surveillance and wiretapping devices, from personal security with the involvement of bodyguards and armored vehicles to security of private and international public events.

TopGuard is about professionalism and competence. Therefore, it is extremely important for us that every employee systematically improves their professional level, expands knowledge, and enhances practical skills - achieving results that we can record, analyze, and use for further improvement.

For this exact purpose - for systematization of processes related to hiring, recruiting, and professional training of employees in non-stop mode, we have implemented and use a modern and very effective system - Sintegrum.

Sintegrum is a Ukrainian product created for automatic recruiting, onboarding, systemic integration, and personnel certification.

Sintegrum helps manage knowledge in employees' minds (better than any LMS system)

Sintegrum is created for managing business-oriented knowledge, managing changes in company knowledge, and scaling.

The system is based on integration tracks and allows:

• Transmit knowledge nonlinearly, with a hierarchical structure where each subsequent one opens after passing the previous one
• Create individual or group training — for individual employees or positions
• Make "dynamic" knowledge — add, cancel, modify, return to any stage as many times as necessary, with the employee automatically receiving a notification
• Check not only with tests but with a large number of variations, as well as with mentor control
• Manage KNOWLEDGE in employees' minds and teach them the company's ideology

Sintegrum is when everything necessary for recruiting, onboarding, integration, and offboarding is automated and collected in a single system

Automation of the recruiting process, integration of new employees, and qualification improvement will solve the problem of colossal time costs of key highly professional company employees for training new people.

The Sintegrum integration system helps to gather the entire employee journey in one system. From recruitment to offboarding, replacing dozens of third-party, not always effective documents and applications.

• The system automatically conducts selection of candidates for the position, checking 3D resumes and task completion
• Creating tracks with ideology, structure, rules, features of work, and company values ​​to prepare the employee from the first day
• Checking, evaluating, controlling, and statistics of each employee's knowledge in each specific work area using the certification track
• Qualification improvement of each employee within the company and motivation for further professional growth
• Psychological testing to learn about the employee's psychological profile even before starting work — their strengths and weaknesses for each specific position
• Offboarding tracks to ensure that the process of leaving the company or termination of employment allows the employee to leave their contributions in the company, rather than taking them with them, which is very important for companies like TopGuard
• Employee knowledge base to preserve valuable information, accumulated experience, and intellectual capital in a convenient and accessible database
• Business process tracks to create clear work processes, actively involving employees, and making the business less dependent on personalities.

Sintegrum systematizes the business, making the owner free and independent from any player

By implementing the Sintegrum integration system, you eliminate the very root of the "human factor" problem:

• You get a specialist ready for work 100% from day one
• No employee of the company can say anymore that they were not informed about something or did not know something
• All knowledge will be guaranteed in the mind of each employee
• By delegating tasks for execution, you are 100% sure that the person knows everything they need to know
• All employees are in their place; they know what they need to and can use their knowledge in their work
• All employees are responsible because they have received all the necessary information and have guaranteed mastery of it

There are no time limitations in Sintegrum, it does not get tired, it does not need to sleep, and it works at 100%.

Sintegrum relieves and allows key specialists of the team to focus on those tasks in which they are the best and most useful for the business and its future.

Why is this also important for our clients?

Every client has the right to receive exactly the best quality security services they expect when signing a contract with the security company TopGuard.

Every client wants the service and reporting to be as transparent as possible and guaranteed to be controllable 24/7. This becomes possible

thanks to the experience, professionalism, and implementation of Sintegrum. Each customer

always has a large amount of information regarding security processes and functionality and interaction with administration, technical services, visitors, facility staff, or business, etc.

And it is extremely important for the owner and management that each participant in the process knows and effectively uses the knowledge and skills required by the company's processes.

It is also important that at each stage of preparation, both the security company's management and the customer management have the opportunity to see the results for each employee, and this is also about the Sintegrum system and the "TopGuard" team. That's why the company's main slogan is: "TopGuard - professional security".

This approach allows us to remain the market leader in security in Ukraine for over 25 years and work to make every day safer and people protected.

As of today, "TopGuard" is one of the TOP-5 taxpayers in the security sector and is certified according to the international quality standard ISO 9001. At the professional level, the company "TopGuard" is officially recognized as the "Company of the Year 2018", the "Guarantor Company 2021", and based on the results of 2022-2023 as the "Guarantor Company 2023" - which means that even under conditions of war - "TopGuard" reliably fulfills its commitments!